Q&A with Luigi Maria Fierro: The correlation between HR and data and the evolved HR strategy at ING

March 2022

Senior Partner, Arnaud Despierre recently hosted a conversation on Reinventing HR: A Leader’s Journey through People Analytics, featuring Global Head of HR Strategy and People Analytics at ING, Luigi Maria Fierro.

The conversation unraveled the future of people analytics in HR and its relevance to organizations at both a global and local level. The session ended with questions that Luigi Maria answers in the above video. This particular snippet covers the following questions:

  1. Are there any tasks in HR that cannot be connected to data? Will certain activities still stay dependent on the individual decision even when AI is fully implemented?
  2. How has HR strategy contributed or changed structures, processes, policies attuned to ING’s agile way of working?

Watch part two of the conversation between Arnaud and Luigi Maria in the video above!

Arnaud Despierre
Senior Partner
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