The New Normal - Kingsley Gate

Amidst the global COVID-19 pandemic, businesses in LATAM, the USA, and India have faced unprecedented disruptions, prompting quick adjustments and innovative responses. Kingsley Gate has gained valuable insights and experiences from these regions, allowing for a better understanding of the diverse challenges and strategies employed.

Despite the chaos, organizations have shown resilience, adaptability, and a strong commitment to prioritizing employee well-being. From implementing remote work to cultivating a supportive environment, businesses have navigated through uncertain times with determination.

Businesses are adopting innovative and inclusive approaches to address challenges such as data privacy, internet access, and gender dynamics. As companies adapt, continuous learning and developing softer skills are becoming increasingly important. These reports will help you navigate the ongoing challenges and foster resilience, solidarity, and sustained growth in the business landscape.

All three reports on the New Normal aim to serve as a comprehensive guide, offering insights into how organizations have tackled adversity and emerged stronger. By learning from each other’s experiences, businesses can navigate uncertainties more effectively and build a resilient future.

Key

Insights

USA
INDIA
LATIN AMERICA

What’s happening
right now?

This crisis might pave the way for new companies and business models to emerge – particularly in the life sciences and technology sectors.

So, what’s
next?

The way forward in this stagnant economy should ideally be to reflect on the past, realign the present, and take the steps required to a rewarding future.

Wait, there’s
more

The new language is that of compassion, and it is slowly changing the face of business as we know it.

A New
Language

When the pandemic in India was first announced, FICCI—the Federation of Indian Chambers of Commerce and Industry—reported that 30% of organizations had already implemented work-from-home policies.

Technology:
Boon, Bane, or Both?

While technology may present opportunities, it does come with its own set of challenges. For firms that are not adept at such future-forward contingency plans, a significant cause of concern is data privacy—or the lack of it.

Gender Inclusive
Transparency is Key

While firms are adopting virtual strategies to balance business continuity and employee retention, the key plan of action must involve transparency.

So, what is the
new ‘normal’?

While companies are adopting all the necessary hygiene and technological measures to sustain their businesses, they are not considering the current plan of actions from a long-term perspective.

What’s been
done so far?

Of the approximately 1000 senior executives we surveyed in Latin America, 38% of the firms have more than 81% of their employees working remotely.

People and
Technology

Latin America has outpaced the world with its social media presence so much so that reports have also stated it as the ‘fastest’ way to reach them directly.

Sound Mind =
Sound Work-Life

The role of the CHRO is becoming increasingly extensive. The human resource function is looking at new, innovative methods to retain and engage employees while also motivating them and keeping their efficiency engaged.