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Leading HR In Hypergrowth

What does it take to shape the people agenda of an organization in hypergrowth mode? What kind of CHRO is more likely to be successful in an environment that can often be in a state of ‘controlled chaos’? For the last few years, as central banks have opened the taps of cheap money, the world has been awash with liquidity. A flood of capital is chasing good business ideas and there is a wave of hypergrowth companies rushing to become unicorns.

Hypergrowth companies can be start-ups or scale-ups but, in both cases, speed is a defining factor. For hypergrowth CEOs who have a clear business vision and easy access to capital, the biggest bottleneck is often people. This is where a strong Chief Human Resources Officer (CHRO) can make a significant difference in the development of the company.

Our team at Kingsley Gate interviewed eight CHROs of some of the most successful hypergrowth companies in Asia to share their experience and lessons learned. The picture they painted was highly consistent.
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Author

Arnaud Despierre
Senior Partner
All hypergrowth CHROs concurred that they need to think and act like a business leader to make a true difference.

Contributors

Anand Wong

VP of People & Culture at Love Bonito

Chin Yin Ong

Chief People Officer Grab

Cary Shek

Vice President People & Culture Look

Sophie Xue

Senior HR Director Alibaba Group

Joyita Poddar

Chief Human Resources Officer Livspcae.com

Genevieve Godwin

Chief People Officer PropertyGuru Group

Srikanth Chandrashekhar

Founder of Scribe Zero and Member Singapore Institute of Directors

Sonam Jain

Group Human Resources Manager Jadestone Energy

Key Insights

Hypergrowth companies are challenging environments

Hypergrowth companies, often technology or e-commerce related, offer challenges that can differ starkly from established companies.

This is not your typical corporate HR role

In hypergrowth, the CHRO role transforms into a hands-on, results-driven business leader, breaking away from conventional HR norms and prioritizing simplicity in strategies.

Leadership in hypergrowth requires special attributes

Thriving as an HR leader in hypergrowth demands attributes such as being a data-driven problem solver, embracing failure as part of the journey, daring to hire those smarter and pacing oneself in the relentless environment.

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