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November 2020

Donald Felix to Join Citizens Financial Group as Head of National Banking

Citizens Financial Group will welcome Donald Felix as Head of National Banking in January 2021. In his new role, Donald will spearhead digital Consumer Banking for the company and its customers. He will report to President of Consumer Lending and National Banking, Eric Schuppenhauer. Donald was most recently with JPMorgan Chase as Managing Director and Head of Financial Health for Chase Consumer Banking. Prior to that, Donald served Citi in various capacities.

Citizens Financial Group is one of the nation’s oldest and largest financial institutions, with $179.2 billion in assets as of September 30, 2020. Headquartered in Providence, RI, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. The company most recently reported $7.7 billion in annual sales, and has a workforce of approximately 18,000 people.